Contact Us — BCL Production

BCL PRODUCTION

Frequently Asked

Quick answers before you reach out.

It's to reduce the chances of multiple voting. If someone wants to vote more than once for their favorite contestant, they can — but at a small cost, which keeps voting fair for everyone.

Open a contestant's profile, tap "Vote", choose how many votes to buy, and confirm the M-Pesa STK push on your phone. Votes are added the moment payment is confirmed.

The minimum purchase is 20 votes at Ksh 1 per vote.

Vote proceeds fund the prize pool, event production, and platform costs — so every vote directly supports the contest and its winners.

Create an account, open the campaign you want to enter, and fill in the application form. If the campaign requires an entry fee, you'll pay via M-Pesa; your entry is reviewed by an admin before it goes live.

If the STK prompt times out or you cancel it, no money is deducted and you can simply try again. If you did pay but don't see it reflected after a few minutes, contact us with your M-Pesa message and we'll look into it.

Open the event's page, choose your ticket quantity, and pay via M-Pesa. Your ticket code is generated automatically once payment is confirmed — you'll need it (and a valid ID) at the door.

Votes and tickets are non-refundable once payment is confirmed, since proceeds go directly toward event and contest costs. If a payment failed on M-Pesa's side, no money would have left your account.

Register for an account, then use the "List an Event" option to submit your event details. Listings are reviewed by our team before appearing publicly.

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